Frequently asked questions
Refund Policy
Each timepiece is carefully curated and often one-of-one. Due to the exclusive and vintage nature of our collection, all sales are final. We do not offer returns, exchanges, or refunds.
We encourage clients to carefully review all photos, descriptions, specifications, and condition notes prior to purchasing. Detailed imagery is provided to accurately reflect each watch’s character and wear.
By completing your purchase, you acknowledge that you have reviewed the listing in full and accept the item in its stated condition.
Shipping Policy
All orders are carefully prepared and securely packaged to ensure your timepiece arrives safely.
Please allow 1–3 business days for order processing. Once shipped, you will receive tracking information via email.
Delivery times vary depending on destination and selected shipping method. We are not responsible for carrier delays once a package has been dispatched.
Authenticity Guarantee
Every timepiece offered by Offmarket Timepieces is thoroughly inspected and evaluated for authenticity.
We stand behind the integrity of each watch we sell. All pieces are guaranteed authentic unless explicitly stated otherwise.
Our collection consists of vintage and pre-owned watches. As such, certain components may have been serviced or replaced over time as part of standard maintenance. Any known modifications will be disclosed in the product description whenever applicable.
We are committed to transparency, craftsmanship, and preserving the legacy of each timepiece.
Care & Maintenance Guide
Preserve Your Timepiece
A vintage watch is a precision instrument with history. Proper care ensures lasting performance and character.
Daily Care
• Avoid impact and strenuous activity
• Keep away from magnets and extreme temperatures
• Remove before exposure to water
Unless otherwise stated, vintage watches should be kept dry, as original water resistance cannot be guaranteed.
Winding & Setting
• Wind gently until resistance is felt, never force the crown
• Set the time slowly
• Avoid adjusting the date between 9PM–3AM
Regular wear helps maintain automatic movements.
Servicing
We recommend professional servicing every 3–5 years by a qualified watchmaker experienced with vintage timepieces.
Storage
Store in a dry, temperature-controlled environment away from direct sunlight. Use a watch box or soft pouch to prevent scratches.
With thoughtful care, your timepiece will continue to age with distinction.